We’ve recently made some small, but hopefully useful changes to our CID Lookup API to make it a little more compatible with existing systems.
The two changes are the addition of the notfound and normalize parameters. In a few situations, existing scripts expect to receive an empty result when no match is found, in this case you would simply attach ‘notfound=’ to your query string and it would return a blank value instead, of if you want another value entirely just put it there. There is a limit of 10 characters at this time.
The normalize parameter was added because some systems have trouble with certain characters. Asterisk in particular has been known to not always handle commas correctly. With this option the resulting name will be stripped of any non-alphanumeric characters, and uppercased, so ‘Smith, J’ would become ‘SMITH J’.
If you have any API requests from us, please either email us or post in the comments!